Where People Find Hope and Discover Possibility

The Upper Valley Haven is a private nonprofit that provides support and assistance to community members struggling with poverty in Vermont and New Hampshire. We meet people where they are, address immediate needs through food and shelter, and offer longer-term solutions that foster independence and housing stability. Everyone deserves to have their basic needs met and a community is stronger when we offer a hand up to our most vulnerable neighbors.
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News & Stories

Explore our blog for insightful articles, stories about the people we serve, and ideas that inspire action on the topics you care about.
Homeless Count Reflects a Sobering Reality – Valley News 6/29/24

Letter to the Editor from Haven Executive Director Michael Redmond For the Valley News, Saturday, June 29, 2024 The recent heat wave and the resultant health risks for broad sectors of the population have been on the minds of many. […]

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Jim & Suzy
Jim & Suzy’s Path to a New Beginning

Jim & Suzy’s Path to a New Beginning Jim and Suzy found themselves in a challenging situation when their landlord sold their building to new owners who demanded higher rent. With Suzy recovering from a hip injury, Jim having mobility […]

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Upper Valley Winter Shelters Kept Dozens Warm and Dry: Valley News

Valley News – Upper Valley winter shelters kept dozens warm and dry LEBANON — Organizers of two new emergency shelters, which kept dozens of Upper Valley residents off the streets this winter, are reflecting on the season and sorting out […]

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Nothing would be possible without the support of our community and for that we are eternally grateful. At The Haven over 70% of our operating budget comes from private companies and individual donations. Using your gift carefully is how we honor our donors. We couldn’t do our important work without you, thank you!
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The Upper Valley Haven’s plan to construct a 20-bed shelter at 608 N. Main Street was re-approved by the Hartford Planning Commission at the June 24th meeting! Though the project got the go-ahead back in December, we also learned at that time that we would need to undertake a significant effort to stabilize the hillside on the property. The Haven decided that we would have better programming and an easier time throughout the construction process if we built a new building rather than renovating the existing building.

Haven Executive Director Michael Redmond says of the project, "And while we know that only housing will end homelessness, we also realize that sometimes interim solutions are needed. We are very happy that the Hartford Planning Commission has approved our project to develop a new building on the site of the old 25,000 Gifts location that will add 20 drop-in shelter beds available to anyone in need. This new project will also include a resource center where Haven service coordinators will work with shelter guests and community members to help them secure permanent housing and address other challenges and barriers to achieving their near term and longer term goals. This space will be available as a cooling station in the summer and a place to come out of the cold in the winter."

Now begins the process of fundraising and finalizing the construction plans!

Amy started at The Haven back in November 2023.

Amy provides case management to unhoused families, some who live in the Byrne Family Shelter and some in other temporary housing situations, helping them to obtain stable, permanent housing. For housed, at-risk families, Amy helps them to retain tenancy and collaborates with partnering service agencies to help my clients access needed care and resources.

“There are two things I love about my work. One is being able to hear someone, in the worst of times, say, ‘My children are my world, and I am going to keep moving forward for them,’ or, ‘I’m not willing to give up,’ or, ‘I continue to have faith that I will find a home soon.’ Hearing such sentiments from people, despite their burden of trauma and hardship, is a humbling and inspiring experience, and it reminds me to believe in, and appreciate the small miracles life offers. I also love working with a team that shares my passion to serve, support, empower and heal our community by advocating for vulnerable populations and to actively reduce the stigma and isolation associated with homelessness, poverty, and addiction.

“I will always promote a Housing First approach to care because without adequate shelter, a person`s basic needs for survival cannot be met. It is an honor and privilege to be included in the work of the Haven`s mission.”


With the opening of the River Walk Apartments in White River Junction on June 26 and two other projects underway in White River Junction, our community partner @twinpineshousing has increased the amount of much-needed affordable housing in the area, especially for low-income and veteran families. The apartment building next door to the Haven at 747 Hartford Ave. will have 18 units for chronically homeless adults. Residents will receive case management from the Haven`s service coordinators. The Mountainvale Apartments will convert a hotel into a 40-unit apartment with a percentage of the apartments reserved for veterans and those experiencing or at risk of homelessness.

Read more about all of Twin Pines’ projects HERE: https://www.tphtrust.org/category/projects-underway/

Read some of the responses to the Supreme Court ruling on homelessness last week. Here are takes from the National Homelessness Law Center and National Alliance to End Homelessness:



Hooray for Independence Day! The Haven`s administrative offices will reopen tomorrow at 8:30 am and the Food Shelf will reopen at 10 am. ...

The Upper Valley Haven, including all offices and the Food Shelf, will be closed Thursday, July 4th in honor of Independence Day. ...

Please consider donating new washcloths for the Haven`s community shower. The shower is available to anyone between the hours of 8:30-4 M-F. The Haven provides a towel, washcloth, and toiletries to use for every shower. Washcloth donations can be dropped off at the front desk M-F 8:30-4:00. ...