Employment Opportunities

At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.

View Open Positions

About the Upper Valley Haven

Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.

Merritt
Community Support

Our Values

  • We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
  • We encourage those we serve to develop their capacity for independence and self-sufficiency
  • We seek the support and participation of the community
  • We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us

Employee Benefits

*benefits vary depending on FTE status
Multiple Medical Care Coverage Levels
Dental Coverage
Vision Coverage
Generous PTO
Employer Paid Life Insurance
A Robust Employee Assistance Program

Including free financial and mental health support

6 Paid Holidays
403b Retirement Plan
Reimbursement for Medical Expenses

for qualified employees

Employer-paid Contribution

up to 100% of Healthcare Premiums

Additional Perks!

Dog-Friendly Workplace
Upper Valley Aquatic Center Discount
Health and Wellness Programs
Hybrid or Flexible Work Schedule

Open Positions

The Upper Valley Haven provides temporary shelter, permanent supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview

We have an opening on our Service Coordinator team for an open-minded, strengths-based professional to provide case management and coordination of services for tenants who have a variety of needs and goals.  We seek candidates who are invested in working alongside individuals to find long-term solutions to establish and maintain stability while housed in permanent supportive housing units in the Upper Valley. The ideal candidate will have experience working collaboratively with agencies and community partners to coordinate services.  Strong rapport-building skills, perseverance, outside-the-box thinking, creativity, and developed clinical skills a must. Must enjoy a fast-paced environment which requires multi-tasking, problem-solving, and a boots-on-the-ground approach. Must be a self-starter who is comfortable working autonomously while performing home visits and community-based work. Candidate consistently follows all guidelines for the timely submission of required documentation. This position will require travel within the Upper Valley and company vehicles and/or mileage reimbursement are available.

Benefits

Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace. Potential for limited hybrid work at the discretion of the supervisor. Peer support and weekly supervision a top priority.

Compensation

This is a full-time, Monday to Friday position. The salary range is $52,000 to $56,000 depending on education and experience.

Requirements

Critical to the success of this position are:

  • Knowledge of risk factors associated with homelessness, as well as knowledge and experience working with issues of poverty, mental health, and substance misuse
  • Experience working with individuals and families with complex needs
  • Strong advocacy and crisis-management skills
  • Creativity, flexibility, resiliency, and empathy
  • Ability to work both independently and in collaboration with co-workers and community partners
  • An ability to use a strengths-based approach to build relationships and solve problems
  • Able to work with a defined caseload with consistency over time.
  • Strict attention to detail and maintenance of appropriate records
  • Demonstrates the highest ethical standards and maintains confidentiality
  • Valid driver’s license

Qualified applicants will have a BA or higher in Education, Human Services, Social Work, Counseling or a related field. Four years of relevant experience may be substituted for a bachelor’s degree. This full-time position will receive supervision from a Licensed Clinician.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. The Haven campus is comprised of four buildings and its surrounding grounds and we take pride in providing a welcoming environment for all.

Overview 

We are seeking a responsible and reliable team member who will ensure a high standard for cleanliness and safety on our campus. Primary duties include maintenance and general clean up of our administrative offices and bathrooms, such as cleaning, mopping, and trash removal. Our Custodian manages routine clean up of our outdoor spaces including trash pick up, some shoveling and sanding, and other non-routine tasks as assigned. Also responsible for maintaining our inventory of cleaning supplies in a clean and orderly manner.

Benefits 

Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, over 5 weeks of paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives.

Hours & Compensation  

This is a 32 hour per week position. The hourly pay rate is $19.00 per hour. Hours are Monday through Friday with flexible start time from 7:00-7:30 AM and end time from 1:30-2:00 PM.

Requirements

Critical to the success of this position:

  • Track record of reliability and punctuality
  • Knowledge of standard cleaning methods and procedures
  • Strong attention to detail
  • Self-directed but knows when to ask for support
  • Adapts easily to changing circumstances
  • Interacts comfortably with people with a wide range of abilities and backgrounds
  • Able to lift 40 pounds, move about, and be on one’s feet for several hours at a time

Qualified applicants will have a minimum of 2 years of experience in janitorial or other relevant work experience.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all where everyone can be their most authentic self. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview

The purpose of position is to increase the number of rental units available to people at-risk of or experiencing homelessness in the Upper Valley Region through relationship building, education about rental subsidies and other federal and state programs, and problem solving to remove barriers to renting to the target populations. This is a new position that will require a self-starter who is willing to be creative, persistent and problem solve. The landlord liaison will play an important role in regional collaboration with housing partners, identify new opportunities for creative housing solutions, and collaborate with Vermont housing incentive programs.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation

This is a half-time (20 hours per week) hybrid position on a flexible schedule. The majority of work will be conducted remotely or at meetings across the Upper Valley. It’s a 1-year grant-funded position with the potential to extend after the grant concludes. The pay rate is $23.00/hour.

Requirements 

Critical to the success of this position are:

  • Background in public administration, community services, business administration, or a related field. Experience in marketing, business sales, customer management and other relevant skill areas preferred.
  • Understanding of tenant rights and Vermont Legal Aid.
  • Experience working with landlords or other housing associations a plus.
  • Effective verbal and written communication skills
  • Strong administrative skills and comfort using Microsoft programs.
  • Experience networking and building strong relationships.
  • Experience and comfort with leading educational sessions.
  • Interacts comfortably with people from a wide range of social, economic, cultural, and religious backgrounds.
  • A valid driver’s license is required, as well as driving record as specified in the Haven Vehicle Use Policy (2020) or capacity to provide own transportation to meet job requirements.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview 

We are seeking open-minded, strengths-based candidates who have experience working collaboratively with community partners, have strong relationship skills, and are invested in working with children and families who have experienced trauma. This position is in our Byrne Family Shelter which provides temporary emergency housing for up to 8 families. In this role, you will build trusting relationships and help our clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation 

This is a full-time, Monday to Friday position and the salary range is $52,000 to $56,000 depending on education and experience.  Some evening hours may be required.

Requirements 

Critical to the success of this position are:

  • Strong advocacy and crisis-management skills
  • Knowledge of risk factors associated with homelessness, as well as knowledge and experience working with issues of poverty and substance mis-use.
  • Must be detailed oriented and be able to maintain accurate records and prepare comprehensive progress reports, as well as develop and track self-identified goals.
  • A demonstrated commitment to a strengths-based intervention practice and harm reduction.
  • Authenticity, resiliency, and flexibility
  • Able to work both independently and in collaboration with co-workers and community partners
  • Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems
  • Knowledge of family systems and child development and trauma

Qualified applicants will have a BA or MA in Human Services/Social Work and have experience with family systems and knowledge of child development and childhood trauma. This full-time position will receive supervision from a Licensed Clinician.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

An Equal Opportunity Employer

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.