Employment Opportunities

At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.

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About the Upper Valley Haven

Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.

Merritt
Community Support

Our Values

  • We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
  • We encourage those we serve to develop their capacity for independence and self-sufficiency
  • We seek the support and participation of the community
  • We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us

Employee Benefits

*benefits vary depending on FTE status
Multiple Medical Care Coverage Levels
Dental Coverage
Vision Coverage
Generous PTO
Employer Paid Life Insurance
A Robust Employee Assistance Program

Including free financial and mental health support

6 Paid Holidays
403b Retirement Plan
Reimbursement for Medical Expenses

for qualified employees

Employer-paid Contribution

up to 100% of Healthcare Premiums

Additional Perks!

Dog-Friendly Workplace
Upper Valley Aquatic Center Discount
Health and Wellness Programs
Hybrid or Flexible Work Schedule

Open Positions

****** This position includes a $1000 retention bonus! ******

This 19-week position offers the opportunity for both evening and overnight shifts, seven days a week. Ideal for those looking to earn extra money!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. Ideal candidates will have a passion to help their fellow community members and a willingness to learn. We invite applicants with lived experience to apply.

Overview 

We are seeking Shelter Staff for 2nd and 3rd shifts for a seasonal shelter to be located on Mechanic Street in Lebanon, NH. We are hiring for two staff members per shift. We also welcome candidates to apply for per diem shelter work.

The shifts are Friday through Sunday (24 hours/week) and Monday through Thursday (32 hours/week). We will consider alternative schedules and additional hours for the right candidate. Second shift hours are 4pm-12:30am and third shift hours are 12:00 am (midnight) to 8:30 am. The shelter will operate 17-weeks this winter, from approximately mid-December to mid-April.

Shelter Staff assist guests and visitors with a variety of needs, facilitate operations, conduct intake paperwork, help serve dinner or breakfast, and ensure the environment is safe, clean, and welcoming. Shelter Staff are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.

Compensation 

The pay rate for this position is $19.00 for 2nd shift and $20.25 per hour for 3rd shift. This position includes two weeks of paid time off. There are opportunities for additional shifts as per diem staff at our other shelters in White River Junction.

Schedule

Friday to Sunday 12:00 am (midnight) to 8:30 am (24 hours per week) OR Monday to Thursday 12:00 am to 8:30 am (32 hours per week). We will consider alternative, even full time, schedules for the right candidate.

Requirements

Critical to the success of this position are:

  • Proven track record of reliability and punctuality
  • Willingness to ask questions, seek support, and learn new things
  • De-escalation skills and an understanding of trauma, addiction and mental health concerns
  • Flexibility and adaptability
  • Ability to focus on the strengths, skills, interests, and needs of others
  • Grounded and calm in stressful situations
  • Must be able to bend, move about, and lift up to 50 pounds
  • This position requires custodial-type tasks, restocking supplies, and occasionally clearing and sanding snow on paths

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

****** This position includes a $1000 retention bonus! ******

We seek a reliable individual who is motivated to help our fellow community members by supporting our food programs in the following ways: readying, loading, unloading, and delivering food to our partner sites and other area locations; assist in maintaining organization in Food Shelf spaces; complete required documentation in a timely manner; keep the vehicle clean and organized; other duties as assigned.

The ideal candidate has excellent driving skills and is able to drive a cargo van and box truck. They have strong organization and communication skills and a high level of attention to detail. They thrive in a busy environment and work well with others to complete tasks.

Benefits 

For this part-time position, our benefits package includes employer-paid contribution up to 50% of healthcare premiums (medical, dental, vision), partially paid holidays, over 2 weeks of PTO (26 days), life insurance, and a matching 403(b) retirement plan.

Please check out our website to learn more about us.

Compensation

This is a part-time Monday to Thursday position. The hours are 8:00 AM to 1:00 PM with the potential for some flexibility for the right candidate.

* The $1000 sign on bonus pay will be received in increments of $500. The first payment of $500 will be issued upon hire and contingent upon successful completion of records checks. The second payment of $500 will be paid out after 90 days of employment.

Requirements

Critical to the success of this position are:

  • Repetitive heavy lifting involved. Preparing, loading, unloading, and delivery to our site and other area locations. Ability to swiftly and carefully lift up to 50 lbs.
  • Ability to pass the DOT medical physical. Reimbursement available if needed.
  • A valid driver’s license
  • A polite and professional disposition
  • Operate an electric pallet jack (training provided!)
  • Maintain safe operation and clean appearance by complying with operational policies, procedures, and standards, as well as state and local driving rules and regulations
  • Effectively represent the Haven with external partners with professionalism and maturity
  • Interacts comfortably with people from a wide range of social, economic, cultural, and religious backgrounds.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

We are seeking an experienced professional to provide case management and coordination of services for community members who are residing in motels as part of Vermont’s General Assistance Emergency Housing Program. In this role, you will help clients access resources to retain or obtain permanent housing and support them in achieving their goals.

Overview

We have an opening on our Service Coordinator team for an open-minded, strengths-based individual who is ready to invest in working alongside individuals to find long-term solutions for their housing. The ideal candidate will have experience working collaboratively with agencies and community partners to coordinate services. They are able to establish and maintain positive, supportive relationships and assess the strengths and barriers program participants have for maintaining permanent housing. They provide interventions consistent with the stage of change and severity of trauma individuals have experienced or are experiencing. They consistently follow all guidelines for the timely submission of all required documentation. This position requires some travel within the Upper Valley.

Benefits

Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace.

Compensation

This is a full-time, Monday to Friday position. The salary range is $48,000 to $55,300 depending on education and experience.

Requirements

Critical to the success of this position are:

  • Knowledge of risk factors associated with homelessness, as well as knowledge and experience working with issues of poverty and substance misuse
  • Experience working with individuals and families with complex needs
  • Strong advocacy and crisis-management skills
  • Creativity, flexibility, resiliency, and empathy
  • Ability to work both independently and in collaboration with co-workers and community partners
  • An ability to use a strengths-based approach to build relationships and solve problems
  • Able to manage a caseload of 20 to 25 clients
  • Strict attention to detail and maintenance of appropriate records
  • Demonstrate the highest ethical standards and maintains confidentiality
  • Valid driver’s license

Qualified applicants will have a BA or higher in Education, Human Services/Social Work, Counseling or a related field. Four years of relevant experience may be substituted for a bachelor’s degree. This full-time position will receive supervision from a Licensed Clinician.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview

We are seeking open-minded, strengths-based candidates who have experience working collaboratively with community partners, have strong relationship skills, and are invested in working with children and families who have experienced trauma. This position is in our Byrne Family Shelter which provides temporary emergency housing for up to 8 families. In this role, you will build trusting relationships and help our clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation 

This is a full-time, Monday to Friday position and the salary range is $48,000 to $55,300 depending on education and experience.  Some evening hours may be required.

Requirements 

Critical to the success of this position are:

  • Strong advocacy and crisis-management skills
  • Knowledge of risk factors associated with homelessness, as well as knowledge and experience working with issues of poverty and substance mis-use.
  • Must be detailed oriented and be able to maintain accurate records and prepare comprehensive progress reports, as well as develop and track self-identified goals.
  • A demonstrated commitment to a strengths-based intervention practice and harm reduction.
  • Authenticity, resiliency, and flexibility
  • Able to work both independently and in collaboration with co-workers and community partners
  • Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems
  • Knowledge of family systems and child development and trauma

Qualified applicants will have a BA or MA in Human Services/Social Work and have experience with family systems and knowledge of child development and childhood trauma. This full-time position will receive supervision from a Licensed Clinician.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview 

The Upper Valley Haven is seeking a shelter staff member for our Hixon Adult Shelter. The shelter operates 24/7 and accommodates up to 20 individuals. Shelter staff assist guests and visitors, facilitate daily operations, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.

Benefits  

Our benefits package includes paid time off, a 403(b) retirement savings plan, and access to our Employee Assistance Program. This position is not eligible for health benefits. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace!

Compensation  

The pay rate for this position is $19 per hour.

Schedule: Saturday, Sunday, and Monday 2nd shift 4:00 pm – 12:30 am (24 hours per week).

Requirements

Critical to the success of this position are:

  • Proven track record of reliability and punctuality
  • Works well independently and knows when to ask for support
  • Flexible and adapts easily to constantly changing circumstances
  • An ability to use a strengths-based approach to build relationships and solve problems
  • Works well in crisis situations
  • Must have a valid driver’s license and pass a Motor Vehicle Record check
  • Must be able to bend, move about, and lift up to 50 pounds

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all.

We seek a team player to provide a welcoming experience to all who visit or call the Haven and serve as a flexible resource to fill staffing gaps for both our Front Desk and our Food Shelf Registration Desk. This will initially include every Wednesday through May, Monday through Friday June 17 to July 8, and other shifts as needed.

Overview 

At the Front Desk, you will serve everyone who enters the Haven – visitors, donors, and others – by welcoming them and directing them to the appropriate location or assisting them when possible. The ideal candidate is motivated to help people and is comfortable engaging with people who may be experiencing symptoms related to mental illness or substance use.

At the Food Shelf Registration Desk, you will provide a supportive and welcoming environment for Food Shelf customers during the registration process, paying special attention to orienting first-time customers with the intention of putting them at ease.

You will engage volunteers and guests in keeping with Haven values and principles; demonstrate a commitment to working as part of a team; function as an ambassador for the Haven; and adhere to all Haven policies and procedures.

Compensation 

This is a temporary part-time position including every Wednesday through May and Monday through Friday June 17 to July 8, with the potential for other hours as needed. The hourly pay rate is $19.45/hour.

Requirements 

  • Communicates professionally both in writing and orally
  • Excellent attention to detail
  • Comfortable working on computers and proficient with Microsoft Office 365 and its applications
  • Demonstrates sound judgment in stressful and urgent situations
  • Interacts comfortably with people from a wide range of social and economic and religious backgrounds
  • Proven track record of reliability and punctuality

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!

An Equal Opportunity Employer

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.