Employment Opportunities

At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.

View Open Positions

About the Upper Valley Haven

Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.

Merritt
haven

Our Values

  • We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
  • We encourage those we serve to develop their capacity for independence and self-sufficiency
  • We seek the support and participation of the community
  • We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us

Employee Benefits

*benefits vary depending on FTE status
Multiple Medical Care Coverage Levels
Dental Coverage
Vision Coverage
Generous PTO
Employer Paid Life Insurance
A Robust Employee Assistance Program

Including free financial and mental health support

6 Paid Holidays
403b Retirement Plan
Reimbursement for Medical Expenses

for qualified employees

Employer-paid Contribution

up to 100% of Healthcare Premiums

Additional Perks!

Dog-Friendly Workplace
Upper Valley Aquatic Center Discount
Health and Wellness Programs
Hybrid or Flexible Work Schedule

Open Positions

The Haven is seeking a Service Coordinator

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview

As a Service Coordinator within our case management team, you will provide outreach and support to individuals and families who are experiencing or are at risk of homelessness or housing instability. You will build trusting relationships and help clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals.

Benefits

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation

This is a full-time, Monday to Friday position and the salary range is $42,700 to $55,300 depending on education and experience.

Requirements

Critical to the success of this position are:

  • Strong advocacy and crisis-management skills
  • Authenticity, resiliency, and flexibility
  • Able to work both independently and in collaboration with co-workers and community partners
  • Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems

Qualified applicants will have a BA or MA in Human Services/Social Work and have experience in the field. This full-time position will receive supervision from a Licensed Clinician.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link

The Haven is seeking a Per Diem Food Shelf Driver 

Reports to: Food Shelf Coordinator

Purpose: The purpose of the Per Diem Food Shelf Driver is to support the work of the
Food Shelf and Haven programs by moving food and materials and to professionally represent the Haven when picking up donations.

Are you seeking a way to earn extra income without committing to a full or part time job? Are you committed to helping to support your community in a time of need?  The Haven is seeking a Per Diem Food Shelf Driver to support the work of the Food Shelf and Haven programs by moving food and materials and to professionally represent the Haven when picking up donations. 

Job Functions

  • Demonstrate the values and mission of the Haven in all interactions in the community and
    on the campus;
  • Pick up and unload food donations from identified suppliers beginning at
    7:00 AM;
  • Pick up and unload food and other donations from various sites and sources as needed and
    scheduled;
  • Manage movement of items into and out of off-site storage unit;
  • Maintain inventory and rotation of offsite storage unit;
  • Move materials around campus as needed;
  • Assist volunteers in moving in-kind donations as needed;
  • Organize and rotate product in walk-in freezer;
  • Organize stock room and keep product rotated;
  • Keep vehicle clean and orderly; clean truck bed as needed
  • Maintain Food Bank temperature logos on all food pickups;
  • Maintain mileage logs;
  • Perform weekly inventory of warehoused items;
  • Keep warehoused items rotated;
  • Perform other duties as asked.

Qualifications

  • Excellent driving skills and capacity to drive a box truck;
    Obtain DOT medical card
  • Valid driver’s license; driving record as specified in Vehicle Use Policy (2020)
  • Ability to lift 50 pounds routinely and repeatedly;
  • Ability to relate to people regardless of age, background, skills and abilities;
  • Effective organizational skills;
  • Knowledge of the geography and nature of the local community;
  • Strong communication skills;
  • High level of attention to detail;
  • Ability to balance several projects and activities at any one time;
  • Basic computer skills including email and reading spread sheets;
  • Ability to represent the Haven in the community.

Salary: $17 per hour

Interested candidates should apply through this link

AmeriCorp- Children’s Services Associate

The Upper Valley Haven is looking for a Children’s Services Associate to help support and foster growth and resiliency in children. In the Haven’s afterschool and summer programs, you’ll gain valuable skills and experience mentoring children with complex needs. If you like to play games, laugh out loud and just have plain old fun, this position will deliver!

This position is part of the Vermont Housing & Conservation Board AmeriCorps (VHCB AmeriCorps).  The VHCB AmeriCorps program supports the innovative dual-goal approach to creating stable affordable housing opportunities for Vermont residents while preserving the natural and working landscape.  VHCB AmeriCorps is a national service program that places members with non-profit housing or land and energy conservation organizations around the state.

The Upper Valley Haven services people struggling with poverty by providing shelter and education to those that are homeless and food, clothing, and support to anyone in need. All Haven services are provided free of charge. Since 1980, the Haven has fostered independence by providing resources through our shelter advocacy, aftercare, and educational programs.

The Haven staff work in partnership with each family or individual staying in the shelters. The work involves supporting families and individuals to establish short- and long-term goals and the steps needed to achieve them. Staff members also work in partnerships with area agencies to coordinate efforts to reach these important goals.

The Haven’s food shelf provides a week’s worth of healthy food to anyone in need. In 2021 the COVID pandemic continued to have a significant impact on individuals and families, but the Haven kept supporting the community. COVID caused the Haven to make changes and adapt to maintain a safe environment, but the supportive services and work continued all of 2021. After implementing safety protocols in 2020 to the present, 192 households received placement services and 66 individuals/families transitioned into safe, affordable housing.   The Haven’s Children’s Program provides academic support, enrichment programs, and mentoring to homeless and at-risk children and youth. In 2021, the programs had smaller numbers of children to maintain a safe environment and to complete licensing requirements for the state, but the small group the program served benefited from the adult attention, creative programming, and opportunities to build trusting relationships with staff.  During the summer of 2021, we were able to provide support and creative programming to 16 children ages 5 to 13. This programming included therapeutic horseback riding, kayaking, fishing, swimming, art classes with AVA Art Gallery, cooking with King Arthur Baking Company, workshops with Montshire Museum, and presentations by VINS Nature Center. We would be unable to operate these programs without extensive volunteer support. In 2021, the Upper Valley Haven had 550 volunteers giving 18,796 hours of service.  The program with the most volunteers is the Food Shelf with 327 volunteers giving 11,836 hours of service to 6,970 people in the community. Volunteers touch 16 programs across the organization and are crucial to our success.

Guided by the faith of our founders, we:

  • Welcome all who enter our doors as equals, respecting their dignity and accepting them without judgment.
  • Encourage those we serve to develop the capacity for independence.
  • Are thrifty with our resources, generous in hospitality, and responsible to the communities that support us.
  • Welcome all who are willing to join us in service to our neighbors.

The objective of the Children’s Services Associate position is to aid the Children’s Program Coordinator in expanding the Children’s Service Program to provide more development and enrichment opportunities for youth and their families. Our Afterschool Program and Summer Youth Program have been very well utilized. We are very interested in the continued facilitation of our programs for toddlers, pre-school-aged children, and their families. Development of programming in the family shelter to provide new opportunities for families and their children. In order to sustain and expand the children’s programming, the Children’s Program Coordinator would benefit from assistance in program implementation. It would also be the role of the Children’s Services Associate to work with volunteers to facilitate the additional enrichment programs to ensure program sustainability. We would also like the Children’s Services Associate to work with the staff to help facilitate sustainable programming for the children in the family shelter.

Essential Functions:

  • Establishes positive, supportive relationships with the children in the program and their families.
  • Assists in the facilitation of the Afterschool Program.
  • Facilitates educational/wellness programming for children and their families in the shelter.
  • Assists in planning and preparation of healthy snacks.
  • Supports connecting children to local summer camps that match individual needs/interests.
  • Maintains a fun, engaging playroom space for the children in the shelter.
  • Assists in the organization and collection of outcome data and writing weekly notes.
  • Supports the day-to-day operations of the Summer Program by organizing enrichment activities, providing a high-level of supervision and engagement with all children, and supporting transportation needs.
  • Communicates, collaborates and works effectively with guests, volunteers and other staff, and community partners.
  • Participation in an Independent Service Project under the guidance of VHCB AmeriCorps.
  • Participate in VHCB AmeriCorps Trainings, Service Days, Events, and Program Initiatives.
  • Engage in professional and personal development activities and networking opportunities.

Secondary Functions:

  • Assist in the Food shelf
  • Assist in providing childcare during educational classes offered to current shelter guests.

Desired Qualifications:

  • Has life experience including demonstrated respect for and acceptance of people who are struggling with life’s demands or experiencing poverty.
  • Works well independently yet knows how to seek and use help or support.
  • Interacts effectively with a diverse population.

Minimum Qualifications:

  • Be a US citizen or have permanent resident status.
  • Be at least 18 years of age upon entering the Pre-Service Orientation or 17 years of age with verified parental permission.
  • Be a high school graduate, have a GED certificate, or be willing to work towards a GED as part of the service term. A member cannot have dropped out of high school to join AmeriCorps.
  • Has not been convicted of murder or sexual assault and is willing to undergo a National Service Criminal History Check.
  • Be committed to the VHCB AmeriCorps program’s ethic of service, appreciation of diversity, and personal and professional development of its participants.
  • Have the ability and enthusiasm to drive to, attend, and participate in all required trainings and events, and be prepared to drive up to 2-3 hours each way.
  • Available to regularly serve 40 hours per week

Additional Information:

Service will be performed primarily indoors during the winter months, primarily outdoors in the summer months. The hours are flexible, but it must include afternoons during the school year and some evenings. The Upper Valley Haven is a campus of three buildings, and the service will primarily be performed in the Bev’s House building. There are kitchen facilities on campus as well as showers.

To apply please complete the employment application found here https://vhcb.org/our-programs/vhcb-americorps/positions, and send any questions to nmcnally@uppervalleyhaven.org.

Overnight Per Diem Shelter Staff

The Upper Valley Haven is seeking per diem shelter staff to provide assistance to guests & maintain shelter operations. Per diem shelter staff are accountable to ensuring the environment is safe, clean, and welcoming. Qualified per diem shelter staff have education and life experience including demonstrating respect for and acceptance of people facing challenges in their lives. They work well independently, and know how and when to ask for support. They are able to interact effectively with diverse populations and work well in a crisis. They have flexibility and adapt easily to constantly changing circumstances. We are seeking reliable individuals who have availability to cover third shifts all days of the week for our regular staff who call out or are taking paid time off.  Upper Valley Haven is an EOE. Candidates with a BA in Human Services are preferred. The Upper Valley Haven is proud to be an equal opportunity employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all.

Starting pay is $19.25/hour  ($18.00 per hour plus $1.25 per hour shift differential) with opportunities for professional growth.

Job Type: Part-time, Per diem

Schedule:

  • Overnights/Third shift
  • On call
  • Weekends

Work Location:

  • One location

Work Remotely:

  • No

Interested candidates should apply through this link

The Upper Valley Haven is seeking a Food Shelf Associate

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Benefits 

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation 

This is a full-time, Monday to Friday position and the pay rate is $18.00 – $22.00 per hour depending on education and experience.

Overview

The Food Shelf Associate assists the Food Shelf Coordinator with oversight of a small but busy retail environment for food distribution on our campus. This includes assisting with daily operations and supporting volunteers. The Food Shelf Associate is also integral in fulfilling external community program food needs and coordination of services in the absence of the Food Shelf Coordinator. This includes communication with partners in addition to pulling orders together and ensuring accuracy. The Food Shelf Associate is responsible for modeling the Haven values and principles within the organization and the community.

Requirements 

  • Demonstrate the values and mission of the Haven in all interactions in the community and on the campus
  • Work collaboratively as part of department team as well as the overall Haven team
  • Engage volunteers in delivery of services in keeping with Haven’s values and principles
  • Support daily operations and ensure quality customer service
  • Supervise, assign tasks to, and direct food shelf volunteers
  • Ability to interact comfortably with people from a wide range of social, economic, cultural, and religious backgrounds
  • A valid driver’s license is required, as well as driving record as specified in the Haven Vehicle Use Policy (2020) or capacity to provide own transportation to meet job requirements
  • Ability to stand on hard surfaces for long periods of time and be moving around
  • Ability to lift up to 30 pounds repeatedly and up to 50 pounds occasionally
  • Ability to represent the Haven in the community

Qualified applicants will have experience in retail or food management; leading teams; and working with people from diverse backgrounds. Customer service skills are essential for this position, for working with both our customers and volunteer teams.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link

The Upper Valley Haven is seeking a Landlord Liaison 

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview

The purpose of position is to increase the number of rental units available to people at-risk of or experiencing homelessness in the Upper Valley Region through relationship building, education about rental subsidies and other federal and state programs, and problem solving to remove barriers to renting to the target populations. This is a new position that will require a self-starter who is willing to be creative, persistent and problem solve. The landlord liaison will play an important role in regional collaboration with housing partners, identify new opportunities for creative housing solutions, and collaborate with Vermont housing incentive programs.

Benefits

Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.

Compensation

This is a half-time (20 hours per week) hybrid position on a flexible schedule. The majority of work will be conducted remotely or at meetings across the Upper Valley. It’s a 3-year grant-funded position with the potential to extend after the grant concludes. The pay rate is $22.00/hour.

Requirements

Critical to the success of this position are:

  • Background in public administration, community services, business administration, or a related field. Experience in marketing, business sales, customer management and other relevant skill areas preferred.
  • Understanding of tenant rights and Vermont Legal Aid.
  • Experience working with landlords or other housing associations a plus.
  • Effective verbal and written communication skills
  • Strong administrative skills and comfort using Microsoft programs.
  • Experience networking and building strong relationships.
  • Experience and comfort with leading educational sessions.
  • Interacts comfortably with people from a wide range of social, economic, cultural, and religious backgrounds.
  • A valid driver’s license is required, as well as driving record as specified in the Haven Vehicle Use Policy (2020) or capacity to provide own transportation to meet job requirements.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link

An Equal Opportunity Employer

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

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