Employment Opportunities

Overview

We are seeking a Registration Coordinator to provide a supportive and welcoming environment to our Food Shelf customers during the registration process. Our ideal candidate has a knack for putting people at ease, especially when they are feeling vulnerable. They understand that we can’t serve our community without our amazing volunteers and is skilled at training and supporting them. They are comfortable working with and reporting on data and will focus on ensuring that our data are entered in a timely and accurate manner. The Registration Coordinator is also trained to fill in at our Front Desk to cover breaks and absences. They thrive in busy and unpredictable environments.

As a member of the Food Shelf & Front End team, the Registration Coordinator is a strong collaborator and creative problem solver with a focus on continuous improvement. They are a consistent and inclusive communicator. The Registration Coordinator is expected to engage volunteers and guests in keeping with Haven values and principles, demonstrate a commitment to working as part of a team, and serve as an ambassador for the Haven.

Benefits 

Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives.

Compensation

This is a full-time on-site opportunity. The pay range is $19 to $22/hour depending on experience.

Responsibilities

The candidate will be a motivated individual who will:

• Coordinate all aspects of the Food Shelf registration process
• Schedule, manage, and train a team of dedicated volunteers
• Take ownership of maintaining accurate data and perform basic reporting
• Fill in at the Front Desk as needed

Requirements 

• Communicates professionally both in writing and orally
• Excellent attention to detail
• Proficient with Microsoft Office 365 and its applications, including Excel
• Demonstrates sound judgment in stressful and urgent situations
• Offers compassionate but firm guidance to volunteers and visitors
• Interacts comfortably with people from a wide range of social and economic and religious backgrounds
• Proven track record of reliability and punctuality
• Able to move about and lift up to 25 pounds

Interested candidates should apply through this link!

The Upper Valley Haven seeks a Major Gifts Officer to join its high performing Annual Giving Program. The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

With donor contributions of more than $3 million annually, the Haven is a dynamic organization that inspires its employees, volunteers and the Upper Valley community of VT and NH to accomplish great work for individuals and families in need of our support. Over 3,500 donors make annual gifts to the Haven including 400 leadership donors. More than 400 individuals and over 80 groups volunteer each year. The recently formed Paul & Mary Feeney Legacy Circle counts 44 donor families who have included the Haven in their estate planning.

Overview

Reporting to the Director of Development & Communications, the Major Gifts Officer (MGO) will work collaboratively with the executive team, board members, senior leadership, staff, and volunteers to set and reach the organization’s fundraising goals, while managing the Haven’s major donor giving program. This individual will function as an additional ambassador for the organization who attends functions and can act as a spokesperson managing community relationships that are fundraising-focused.

With deep knowledge of best practices of relationship-based fundraising, the MGO identifies, engages, cultivates, solicits, and stewards current and prospective $1000+ annual donors in expanding their financial support of the work of the Haven. Responsible for working with an assigned portfolio of donors and prospects, this individual will design and develop solicitation strategies; identifying gift opportunities that match donors’ interests while personally soliciting gifts and stewarding donors.

Benefits

Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are a dog-friendly workplace.

Compensation

This is a full-time opportunity with a flexible hybrid work schedule. The salary range is $57,500 to $70,000 depending on education and experience.

Responsibilities

The candidate will be a motivated individual who will:

• Develop and implement a multi-channel approach to major giving, including in-person, mailed, electronic, and crowdfunded solicitations.
• Devise fundraising strategies, programs, and activities to increase the Haven’s resources and number of donors, while having a keen focus on retaining existing donors.
• Serve as a Haven ambassador, nurturing donor, and community relationships.
• Assist with special events, stewardship, and community education activities as needed.
• Assist the Director of Development with the qualification of major donor prospects.
• Assist the Director of Development in the preparation of materials to engage the board in major giving.
• Actively engage with the Board of Directors Development Committee to support the goals of major gift development.

Requirements

Qualified applicants will have:

• Bachelor’s degree and 5-7 years of development experience with two or more years of successful fundraising focused on major gift “making the ask”.
• 3-5 years of experience with Raisers’ Edge donor database, web, and NXT, including data entry, retrievals, and reports or other similar donor databases.
• Proficiency with Microsoft Office 365 and its applications.

Other professional and leadership competencies that are critical to the success of this position are:

• Ability to work independently and within a team environment.
• Excellent analytical, interpersonal, oral, and written communication skills.
• A keen eye for detail, accuracy, and confidentiality.
• Good organizational skills and ability to set priorities and manage multiple projects.
• Ability to handle a high volume of work and to adjust workload during peak periods.
• Ability to be flexible and cooperative in a collaborative, fast paced, dynamic and sometimes stressful environment.
• A practical problem solver.
• A team player with a sense of humor.
• Mission-driven; you are excited to be working for an exceptional organization that serves the most vulnerable members of the Upper Valley.
• Commitment to diversity and to serving the needs of a diverse population.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Applications will be accepted on a rolling basis until the position is filled.

Interested candidates should apply through this link!

Are you seeking a way to earn extra income without committing to a full or part-time job? Are you committed to helping people during a time of crisis?

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.

Overview 

We are seeking per diem shelter staff to cover for our regular staff during day (8:00 am – 4:30 pm), evening (4:00 pm – 12:30 am), and overnight (12:00 am – 8:30 am) shifts all days of the week and holidays. Shelter staff assist guests and visitors, facilitate daily operations, and ensure the environment is safe, clean, and welcoming. They are responsible for completing shelter management activities such as meal preparation, laundry and preparation of rooms for guests as examples. They are able to build positive and supportive relationships, are respectful and accepting of people facing challenges in their lives, and can maintain an environment of safety and calm. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.

Compensation  

The pay rate is $18/hour plus a $1.25 differential for third shift (12:00 am to 8:30 am). A generous on-call stipend is also available.

Requirements

Critical to the success of this position are:

• Proven track record of reliability and punctuality
• Works well independently and knows when to ask for support
• Flexible and adapt easily to constantly changing circumstances
• An ability to use a strengths-based approach to build relationships and solve problems
• Applies good judgement when problem solving
• Able to diffuse and manage conflict in crisis situations
• Reliably commute or planning to relocate to the area before starting work (Required)

Conditions of employment for per diem shelter staff include:

• Timely response to email or phone call requests from your supervisor
• Completing required trainings within 30 days
• Completing onboarding meetings within 60 days
• Meeting with your supervisor at least every 60 days
• Completing at least one shift or sign up for a full week of on-call every 60 days

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates can apply through this link!

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview 

The Upper Valley Haven is seeking a weekend shelter staff member for our Hixon Adult Shelter. The shelter operates 24/7 and accommodates up to 20 individuals. Shelter staff assist guests and visitors, facilitate daily operations, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.

Benefits  

Our benefits package includes paid time off, a 403(b) retirement savings plan, and access to our Employee Assistance Program. This position is not eligible for health benefits. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace!

Compensation 

The pay rate for this position is $18 per hour.

Schedule: Saturday & Sunday 2nd shift 4:00 pm – 12:30 am (16 hours per week.)

Requirements

Critical to the success of this position are:

• Proven track record of reliability and punctuality
• Works well independently and knows when to ask for support
• Flexible and adapts easily to constantly changing circumstances
• An ability to use a strengths-based approach to build relationships and solve problems
• Works well in crisis situations
• Must have a valid driver’s license and pass a Motor Vehicle Record check
• Must be able to bend, move about, and lift up to 50 pounds

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link!