Employment Opportunities
At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
About the Upper Valley Haven
Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.
Our Values
- We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
- We encourage those we serve to develop their capacity for independence and self-sufficiency
- We seek the support and participation of the community
- We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us
Employee Benefits
*benefits vary depending on FTE status
Open Positions
The Upper Valley Haven is a highly respected nonprofit committed to providing shelter, housing support, food, and compassionate services to individuals and families experiencing poverty and homelessness in our community. Known for our trauma-informed, mission-driven culture, the Haven offers a rare opportunity for an HR professional who wants to pair strategic leadership with deeply meaningful work.
As our next Director of Human Resources, you will play a pivotal role in shaping a supportive, equitable workplace where staff feel valued, inspired, and empowered to do their best work. This is an exciting chance to join a collaborative leadership team, strengthen a beloved community organization, and ensure that the Haven continues to be a place where people—both staff and those we serve—find hope and possibility.
Key Responsibilities
• Oversee full-cycle HR operations including recruitment, hiring, onboarding, training, employee relations, performance management, and offboarding.
• Partner with the Executive Director on compensation structures, benefits programs, and workforce planning.
• Supervise and support the HR & Office Coordinator and oversee internship coordination.
Qualifications
• Bachelor’s degree required; Master’s degree in Human Resources, Organizational Development, or related field preferred.
• 6+ years of progressive HR experience, including at least 2 years in a leadership role.
• Knowledge of employment law, HR compliance, and ethical HR practice.
• Strong communication, interpersonal, and leadership skills, with the ability to manage sensitive situations with discretion.
• Experience with HRIS platforms (such as BambooHR) and strong proficiency with Microsoft Office (especially Excel and PowerPoint).
• Nonprofit experience and SHRM-SCP, SHRM-CP, SPHR, or PHR certification preferred.
Work Environment
This position is primarily on-site to support in-person collaboration, staff accessibility, and organizational needs. Occasional remote work may be approved depending on responsibilities and operational requirements.
Interested candidates should apply through this link
Join our team and help us create a community where people find hope and discover possibility.
The Upper Valley Haven provides temporary shelter, permanent supportive housing, food, and problem solving to those in need. We are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Position Summary
The Family Programs Supervisor provides leadership, clinical oversight, and program support for services offered to families in shelter and supportive housing. This role supervises Family Services Coordinators, Shelter Staff, Per Diem Staff, and the Children’s Services Program. As a member of the Haven’s Leadership Team, the Supervisor contributes to organizational planning and represents the Haven in the community.
Key Responsibilities
- Provide supervision and coaching to program staff
- Oversee daily operations of family shelter, supportive housing and children’s programs
- Ensure trauma-informed, mission-aligned service delivery
- Support program development, documentation, and evaluation
- Lead or participate in training, hiring, onboarding, and performance reviews
- Build and maintain community partnerships
- Participate in a 5-week rotation of on-call coverage (Friday–Friday)
Qualifications
- Master’s degree in social work, Psychology, Human Services, or related field
- 5+ years’ experience supporting families experiencing poverty or homelessness
- Supervisory experience and strong operational skills
- Knowledge of mental health, substance use, and trauma-informed care
- Strong communication and team leadership skills
Benefits
- Medical, dental, and vision insurance, life insurance
- 403(b) retirement plan with employer match
- Over 5 weeks of paid time off annually plus paid holidays
- Funded learning & development opportunities
- Dog-friendly workplace
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.