Employment Opportunities
At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
About the Upper Valley Haven
Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.
Our Values
- We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
- We encourage those we serve to develop their capacity for independence and self-sufficiency
- We seek the support and participation of the community
- We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us
Employee Benefits
*benefits vary depending on FTE status
Additional Perks!
Open Positions
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Overview
The Upper Valley Haven is seeking a shelter staff member for our Hixon Adult Shelter. The shelter operates 24/7 and accommodates up to 20 individuals. Shelter staff assist guests and visitors, facilitate daily operations, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Benefits
Our benefits package includes paid time off, a 403(b) retirement savings plan, and access to our Employee Assistance Program. This position is not eligible for health benefits. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are also a dog-friendly workplace!
Compensation
The pay rate for this position is $19 per hour.
Schedule: Saturday, Sunday, and Monday 2nd shift 4:00 pm – 12:30 am (24 hours per week).
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Works well independently and knows when to ask for support
- Flexible and adapts easily to constantly changing circumstances
- An ability to use a strengths-based approach to build relationships and solve problems
- Works well in crisis situations
- Must have a valid driver’s license and pass a Motor Vehicle Record check
- Must be able to bend, move about, and lift up to 50 pounds
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link!
Are you seeking a way to earn extra income without committing to a full or part-time job? We are seeking reliable team members for all shifts, especially third shift.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.
Overview
We are seeking per diem shelter staff to cover for our regular staff during first, second, and third shifts all days of the week. Shelter staff assist guests and visitors, facilitate daily operations, and ensure the environment is safe, clean, and welcoming. They are responsible for completing shelter management activities such as meal preparation, laundry and preparation of rooms for guests as examples. They are able to build positive and supportive relationships are respectful and and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Compensation
The pay rate is $19/hour for first shift (8:00 am to 4:30 pm) and second shift (4:00 pm to 12:30 am). The pay rate is $20.25/ hour for 3rd shift (12:00 am to 8:30 am).
A second and third shift on call stipend of $175.00 per week is also available.
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Works well independently and knows when to ask for support
- Flexible and adapt easily to constantly changing circumstances
- An ability to use a strengths-based approach to build relationships and solve problems
- Applies good judgement when problem solving
- Able to diffuse and manage conflict in crisis situations
- Reliably commute or planning to relocate to the area before starting work (Required)
Conditions of employment for per diem shelter staff include:
- Timely response to email or phone call requests from your supervisor
- Completing required trainings within 30 days
- Completing onboarding meetings within 60 days
- Meeting with your supervisor at least every 60 days
- Completing at least one shift or sign up for a full week of on-call every 60 days
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link!
Join our team as the Director of Shelter & Community Services and help us create a community where people find hope and discover possibility. At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
The Upper Valley Haven is a private nonprofit that provides support and assistance to community members struggling with poverty in Vermont and New Hampshire. We meet people where they are, address immediate needs through food and shelter, and offer longer-term solutions that foster independence and housing stability. Everyone deserves to have their basic needs met and a community is stronger when we offer a hand up to our most vulnerable neighbors.
Overview
As our Director of Shelter & Community Services, reporting to the Executive Director, and as a member of the Upper Valley Haven’s Leadership team, you will have responsibility for all program planning, operations, and staffing of our adult and family shelters, supportive housing services, community outreach services, children’s services and future expansion projects.
In this role, you will:
- Lead and manage a comprehensive array of services and programs such as the haven adult and family shelters, supported housing case management, community outreach, landlord liaison, and after school and summer children’s programs.
- Lead three direct reports—Adult Program Manager/Family Program Manager, and Landlord Liaison—and 30 indirect employees.
- Review services being offered and develop new programs as needs emerge.
- Be active in advocacy with local and statewide organizations concerned with homelessness and supported housing. Lead our public response to critical issues of concern to our mission.
- Ensure our services comply with all federal, state, funding, and city regulations, certifications, and grant and licensing requirements.
- This position requires on-call coverage once every five weeks for after-hour calls from shelter staff for emergency/urgent matters.
Benefits
Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, short term disability insurance and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. We are a dog-friendly workplace.
Compensation
This is a full-time opportunity with a flexible hybrid work schedule. The salary range is $80,000 to $95,000 depending on education and experience.
Requirements
Qualified applicants will have:
- Master’s Degree in Social Work, Psychology, Human Services or similar degree
- 10+ years of professional experience in human services, working with the shelter, outreach, or related work
- Senior leadership experience supervising seasoned staff operating multiple human services programs with fiscal responsibility
Other professional and leadership competencies that are critical to the success of this position are:
- Strong relationship builder and communicator with experience leading diverse work teams
- Successful experience in program reporting, measurement, and evaluation
- Excellent oral and written communication skills; ability to be detail oriented in all notes and documentation
- Experience in team building, program development/management, problem-solving, and community building
- Ability to analyze needs and apply resources effectively to meet those needs
- Ability to achieve targeted results through motivating, mobilizing, and delegating to others
- Passionate about the Haven’s mission and able to promote and communicate the mission and values of the Haven to external and internal stakeholders
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link!