Employment Opportunities

Upper Valley Haven is seeking our next Executive Director, a mission-driven leader who will guide the organization into its next chapter. We have retained Isaacson, Miller to assist with the search.

Those interested in applying or nominating someone can do so through the search firm’s website at this link.

The Upper Valley Haven has been providing temporary shelter, permanent supportive housing, food, and problem solving to those in need for 45 years. We provide services without cost or judgment and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

We are seeking a new team member who is inspired by our mission and the community of volunteers who make our work possible. Volunteers are an essential part of the Haven and crucial for our daily operations. Our volunteers’ generous contribution of time is equivalent to almost 7 full-time staff. We rely on them to help us meet community needs while creating a gratifying and purposeful experience. The Volunteer Coordinator position is a full-time on-site position with some schedule flexibility to accommodate program operations.

Overview

The Volunteer Coordinator is responsible for designing and managing a dynamic volunteer program that meets the needs of both the Haven and its dedicated volunteers while reflecting the organization’s core values. In this role, you will build new relationships with people and organizations to promote participation in and support of the Haven services. You will manage the volunteer experience by overseeing recruitment, onboarding, training, data collection, and appreciation initiatives, ensuring operational excellence and continuous improvement through established KPIs and metrics.

As a key collaborator within the organization, you will partner with your colleagues to align volunteer services with the Haven’s mission. You will build strong relationships with community partners, create educational and training materials that clearly convey our mission and values, and adapt flexibly within a fast-paced team environment to achieve organizational goals.

Compensation and Benefits

This is a full-time position and the pay rate is $24-27/hour depending on experience. Our benefits package includes medical, dental, vision, paid holidays, over five weeks paid time off, life insurance, long term disability insurance and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan.

Requirements

• Excellent interpersonal and communication skills
• Proven ability to build relationships with diverse community partners and internal teams
• Strong organizational and multitasking skills
• Demonstrated capacity for managing recruitment, onboarding, training, and volunteer engagement processes
• Ability to develop educational and training materials that communicate the values, mission and work on the Haven
• Ensure that individuals, school groups, and community partners interested in volunteering have clear understanding of the values and approach of the Haven
• Strong collaboration skills
• Establish KPIs and other metrics to evaluate the Haven’s volunteer program
• Support colleagues in achieving their desired organizational outcomes through involvement of volunteers
• Be part of a fast paced team and willing to pitch-in as needed

Education and Experience

• Bachelor’s degree in nonprofit management, human resources, communications, or a related field is preferred
• 3+ years of experience in volunteer coordination, community outreach, or program administration
• Experience with evaluating program performance through KPIs and metrics
• Knowledge of Raiser’s Edge a plus
• Strong proficiency in Microsoft Office applications including but not limited to Excel and PowerPoint
• Proficiency in using volunteer management systems and data collection tools

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need in addition to school year and summer programming for children. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

We are seeking experienced, imaginative and compassionate candidates for our after school and summer day camp programs who can nurture and connect with children who experience behavioral, emotional, and academic challenges.

Overview

The Haven’s Children’s Program is an accredited program with the state of Vermont and is a special place for children who are current or former residents of the Byrne Family Shelter. We operate after school and full day summer programs for ages 5 to 12.

Our Children’s Services Associates work as a team alongside the Children’s Program Supervisor to plan and deliver programming that provides developmental and enrichment opportunities such as cooking, gardening, arts and crafts, sports, and reading. In collaboration with a number of community partners, our team also ventures out on field trips for swimming, hiking, fishing and other outdoor activities.

Duties include engaging with children in many different activities, providing 1:1 support when needed, helping prepare meals, attending field trips, communicating with families, and assisting with other logistical details. Our Children’s Services Associates help create the content of the after school and summer programs and participate in engaging with community partners to offer programming.

Compensation & Benefits 

The pay rate for this role is $22 per hour. This is a 32-hour/week position, 4 to 5 days per week.

Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives.

Requirements

• Creative and engaging with children and their families
• Demonstrates sound judgment in stressful and urgent situations
• Interacts comfortably with people from a wide range of social and economic and religious backgrounds
• Proven track record of reliability and punctuality
• Adapts easily to constantly changing circumstances
• First aid/CPR/AED and Lifeguard certifications (the Haven will provide and cover the cost if necessary)
• Background Clearance from Child Development Division within 4 months of start date
• Valid driver’s license

Experience working in a Vermont licensed child care and/or after school program and/or clearance to do so is preferred. The Haven will support certification if needed.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven is a nonprofit organization that provides shelter, food, supportive housing, and children’s programming to individuals and families facing poverty.  At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

We’re currently seeking a highly organized, proactive, and people-centered HR & Office Coordinator to support our team. If you thrive in a dynamic environment, love solving problems, and enjoy helping others succeed, this could be the perfect role for you.

Overview

The HR & Office Coordinator supports key human resources functions including recruitment, onboarding, offboarding, benefits administration, and compliance. This role also manages employee records, supports HR data accuracy, and assists with FMLA and personnel matters. Additionally, they oversee supply procurement, receiving and package distribution, and help maintain a functional and well-equipped workplace.

In this role you will work with the Director of People, Culture & Technology to:

• Contribute to the continuous improvement of HR procedures and policies and development of HR objectives and metrics

• Develop employee engagement initiatives to enhance the employee experience and increase retention
• Manage employee-assigned assets such as laptops, cell phones, keys, and licenses
• Assist in maintaining the employee manual, staff directory and organizational chart
• Provide general office support, including phone help, report preparation, and workstation setup
• Manage office supplies, procurement, and inventory tracking
• Support budgeting and bookkeeping processes
• Support the development team with financial gift processing

Benefits

Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, short term disability insurance and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives.

Compensation 

We offer a competitive salary range of $52,000 to $56,000 depending on education and experience.

Requirements

Qualified applicants will have:

• Minimum of 3 years of experience in office administration, HR coordination, or a related role
• Strong organizational and time-management skills
• Familiarity with HR procedures and office management
• Experience with HRIS systems (preferred)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• High school diploma required; BS/BA in Human Resources, Business Administration, or related field preferred

Other professional and leadership competencies that are critical to the success of this position are:

• A growth mindset and with an eye towards continuous improvement
• Strong organizational skills, including the ability to prioritize tasks and manage time effectively
• Attention to detail and ability to meet deadlines
• Excellent verbal and written communication skills, as well as interpersonal skills
• Ability to maintain confidentiality and sense of professionalism when working with staff

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all where everyone can be their most authentic self. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

We are seeking a compassionate and motivated Homeless Shelter Associate to join our team. In this role, you will be responsible for providing direct support to shelter guests, ensuring a safe and clean environment, and assisting with the daily operations of the shelter.

Overview 

We currently have a 3rd shift full-time position available in our Byrne Family shelter which accommodates up to 8 families. This position also provides support to Hixon Adult shelter which houses up to 20 individuals.

Haven shelter staff assist guests and visitors with a variety of needs, facilitate daily operations, conduct rounds on campus, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.

Benefits

Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, over 4 weeks of paid time off, life insurance, and 403(b) retirement plan with up to 3% employer match.

We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. All staff receive regular one-on-one supervision and participate in monthly staff meetings and trainings.

Compensation

The pay rate for this position is $22.50 per hour including the $1.50/hour third shift differential.

Schedule: 32-40 hours/week, 12:00 AM (midnight) to 8:30 AM. Schedule may include both weekdays and weekend days. This is an in-person role with very little opportunity for remote work.

Responsibilities

• Ensure shelter spaces including offices are safe, clean, and welcoming
• Perform shelter management activities including but not limited to: meal preparation; laundry; preparation of rooms for guests; restocking supplies; custodial tasks; clearing snow and sanding paths
• Conduct rounds on campus
• Complete written documentation of events at the end of the shift
• Coordinate with other team members to ensure the smooth operation of the shelter
• Attend team meetings and regular clinical supervision

Requirements

Critical to the success of this position are:

• Proven track record of reliability and punctuality
• Compassionate and empathetic attitude towards individuals experiencing homelessness, mental heath or substance use challenges
• Willing to ask questions and seek help when needed
• Ability to focus on individual strengths, skills, and potential
• Team-player
• Works well in stressful situations including occasional crises
• Flexibility and adaptability
• Initiative, attention-to-detail, self-motivated
• Ability to build rapport with a variety of people
• Must be able to bend, move about, and lift up to 50 pounds
• Valid driver’s license and driving record as specified in the Haven Vehicle Use Policy

Experience & Education

• Associate’s or Bachelor’s degree in Human Services or similar field preferred
• Previous experience working in a shelter or social services setting preferred
• First Aid/CPR/AED Certification (will train if needed)

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Interested candidates should apply through this link.