Employment Opportunities
At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
About the Upper Valley Haven
Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.


Our Values
- We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
- We encourage those we serve to develop their capacity for independence and self-sufficiency
- We seek the support and participation of the community
- We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us
Employee Benefits
*benefits vary depending on FTE status
Additional Perks!
Open Positions
The Upper Valley Haven has been providing temporary shelter, permanent supportive housing, food, and problem solving to those in need for 45 years. We provide services without cost or judgement and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Overview
Come join our team of highly motivated and caring professionals in support of the Haven’s Community Food Market, assisting three other full-time staff in executing all the activities required to oversee a busy retail environment for the distribution of charitable food. This includes training and overseeing volunteers (about 15 people/day), stocking products, interacting with customers, filling orders, and helping maintain the Market’s safe and organized operations.
This position is an integral part of the Food Market team and facilitates a positive experience for both customers and volunteers. The Assistant Manager supports the Market Manager with the everyday general operations of the Market, including volunteer management, product rotation, and customer order fulfillment.
The ideal candidate is an energetic people person, highly organized, detail-oriented, and has strong verbal communication skills. We’re looking for someone who is comfortable taking the lead on training and overseeing volunteers, pivoting when needed, and adept at multi-tasking. The ability to be keenly aware of your surroundings is key.
The successful candidate will have a proven track record of reliable attendance, proactive communication, and executing sound judgment and composure in sometimes stressful and urgent situations. This position requires the ability to offer compassionate but firm guidance to both volunteers and customers, and to comfortably and professionally interact with people from a wide range of social, economic, cultural, and religious backgrounds. This position also requires the ability to be on your feet for 8 hours a day, regularly lifting 20-50 lbs, and working in and out of the walk-in cooler and freezer.
Compensation & Benefits
The pay rate is $24/hour. It’s an on-site full-time position, Monday through Friday. Our benefits package includes medical, dental, vision, paid holidays, over five weeks paid time off, life insurance, long term disability insurance and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan.
Requirements
- Must be able to be on one’s feet for several hours at a time
- Must be able to lean, stretch, reach, crouch, and other physical motions required in stocking and cleaning the Market
- Must be able to lift 40 pounds regularly
Qualifications
- Two or more years of grocery, retail, or hospitality experience
- Experience with produce, inventory management, and product rotation
- Experience training, overseeing, and working alongside staff or volunteers
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
We are seeking a compassionate and motivated Homeless Shelter Associate to join our team. In this role, you will be responsible for providing direct support to shelter guests, ensuring a safe and clean environment, and assisting with the daily operations of the shelter.
Overview
We currently have a 24 hr/week 2nd shift (4:00 pm – 12:30 am) position available in our Hixon Adult shelter which houses up to 20 individuals. The schedule is Wednesday-Friday with a possibility of 32 hr/week with the addition of one 1st shift (8:00 am – 4:30 pm) on Saturdays.
Shelter staff assist guests and visitors with a variety of needs, facilitate daily operations, conduct rounds on campus, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Benefits
Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, over 4 weeks of paid time off, life insurance, and 403(b) retirement plan with up to 3% employer match.
We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. All staff receive regular one-on-one supervision and participate in monthly staff meetings and trainings.
Compensation
The pay rate for this position is $21.00 per hour.
Schedule: 24 hours/week, 4:00 pm to 12:30 am, Wednesday-Friday with possibility of 32 hours/week with the addition of one Saturday 1st shift, 8:00 am – 4:30 pm.
Responsibilities
- Ensure shelter spaces including offices are safe, clean, and welcoming
- Provide support to guests and welcome vendors and volunteers to the space shelter
- Perform shelter management activities including but not limited to: meal preparation and service; laundry; turnover of guest rooms; restocking supplies; custodial tasks; clearing snow and sanding paths; completing guest orientation; providing access to medications; programmatic offerings
- Conduct rounds on campus
- Complete written documentation of events at the end of the shift
- Coordinate with other team members to ensure the smooth operation of the shelter
- Attend team meetings and regular clinical supervision
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Ability to build rapport with a variety of people
- Awareness of poverty, mental health, substance misuse, and homelessness
- Initiative, attention-to-detail, self-motivated
- Proven track record of reliability and punctuality
- Comfortable serving dinner to up to 20 adults while maintaining food safety standards
- Willing to ask questions and seek help when needed
- Flexibility and adaptability
- Ability to focus on individual strengths, skills, and potential
- Works well in stressful situations including occasional crises
- Team-player
- Must be able to bend, move about, and lift up to 50 pounds
- Valid driver’s license and driving record as specified in the Haven Vehicle Use Policy though off-site driving would be rare in this role
Experience & Education
- Associate’s or Bachelor’s degree in Human Services or similar field preferred
- Previous experience working in a shelter or social services setting preferred
- First Aid/CPR/AED Certification (will train if needed)
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.
Come join our team and serve our community!
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Overview
We are seeking a reliable individual and safe driver who is motivated to help our fellow community members by supporting our food programs in the following ways: preparing, loading, unloading, and delivering food to our partner sites and other area locations; assisting in maintaining the organization of Food Programs and Market spaces; keeping the delivery vehicle clean and organized; and other duties as assigned.
The ideal candidate is a safe and courteous driver, and able to drive a cargo van (and preferably a 20’ box truck; MED card required). They have strong organization and communication skills and a high level of attention to detail, including keep all works areas clean and tidy. They thrive in a busy environment and work well with others to complete tasks. They are able to fill in slow periods with needed tasks and are flexible to last-minute changes to the day’s schedule.
Benefits
For this part-time position, our benefits package includes employer-paid contribution up to 50% of healthcare premiums (medical, dental, vision), partially paid holidays, 2 weeks of PTO), life insurance, and a matching 403(b) retirement plan.
Please check out our website to learn more about us.
Compensation & Schedule
This position is a 20 hours/week Monday to Thursday position. The hours are Mon 9-2, Tues 8-1, Weds 9-2, Thurs 9-2. The pay is $19/hour.
Requirements
- A valid driver’s license, and a safe driving record.
- A polite and professional disposition.
- Repetitive heavy lifting involved. Preparing, loading, unloading, and delivery to our site and other area locations. Ability to swiftly and carefully lift up to 50 lbs., and work on your feet for a 4-hour shift.
- Maintain safe operation and clean appearance by complying with operational policies, procedures, and standards, as well as state and local driving rules and regulations.
- Effectively represent the Haven with external partners with professionalism and maturity.
- Interacts comfortably with people from a wide range of social, economic, cultural, and religious backgrounds.
Preferences
- Ability to continue programs deliveries independently in the absence of the Food Programs Coordinator.
- Ability to operate a manual and an electric pallet jack (training provided).
- Ability to pass the DOT medical physical. Reimbursement available if needed.
- Ability to work occasional 8-hour days, in the absence of the Market’s full-time driver, if MED card is obtained.
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.