Employment Opportunities
At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
About the Upper Valley Haven
Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.


Our Values
- We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
- We encourage those we serve to develop their capacity for independence and self-sufficiency
- We seek the support and participation of the community
- We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us
Employee Benefits
*benefits vary depending on FTE status
Open Positions
Upper Valley Haven is seeking our next Executive Director, a mission-driven leader who will guide the organization into its next chapter. We have retained Isaacson, Miller to assist with the search.
Those interested in applying or nominating someone can do so through the search firm’s website at this link.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.
At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Overview
We are seeking open-minded, strengths-based candidates who have experience working collaboratively with community partners, have strong interpersonal relationship skills, and are invested in working with children and families who have experienced trauma. This position is in our Byrne Family Shelter which provides temporary emergency housing for up to 8 families. In this role, you will build trusting relationships and help our clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals. This role will also help clients to navigate living in a communal setting while supporting their housing needs.
Benefits
Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. We are a dog-friendly workplace.
Compensation
This is a full-time, Monday to Friday position and the salary range is $52,000 to $56,000 depending on education and experience. Some evening hours may be required.
Requirements
Critical to the success of this position are:
- Strong advocacy and crisis-management skills
- Knowledge of risk factors associated with being unhoused, as well as knowledge and experience working with issues of poverty and substance misuse.
- Must be detailed oriented and be able to maintain accurate records and prepare comprehensive progress reports, as well as develop and track self-identified goals.
- A demonstrated commitment to a strengths-based intervention practice and harm reduction.
- Authenticity, resiliency, and flexibility
- Able to work both independently and in collaboration with co-workers and community partners
- Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems
- Knowledge of child development and trauma
Qualified applicants will have a BA or higher in Human Services/Social Work and have experience with family systems and knowledge of child development and childhood trauma.
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
We are seeking a compassionate and motivated Homeless Shelter Associate to join our team. In this role, you will be responsible for providing direct support to shelter guests, ensuring a safe and clean environment, and assisting with the daily operations of the shelter.
Overview
We currently have a 3rd shift full-time position available in our Byrne Family shelter which accommodates up to 8 families. This position also provides support to Hixon Adult shelter which houses up to 20 individuals.
Haven shelter staff assist guests and visitors with a variety of needs, facilitate daily operations, conduct rounds on campus, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Benefits
Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, over 4 weeks of paid time off, life insurance, and 403(b) retirement plan with up to 3% employer match.
We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. All staff receive regular one-on-one supervision and participate in monthly staff meetings and trainings.
Compensation
The pay rate for this position is $22.50 per hour including the $1.50/hour third shift differential.
Schedule: 32-40 hours/week, 12:00 AM (midnight) to 8:30 AM. Schedule may include both weekdays and weekend days. This is an in-person role with very little opportunity for remote work.
Responsibilities
- Ensure shelter spaces including offices are safe, clean, and welcoming
- Perform shelter management activities including but not limited to: meal preparation; laundry; preparation of rooms for guests; restocking supplies; custodial tasks; clearing snow and sanding paths
- Conduct rounds on campus
- Complete written documentation of events at the end of the shift
- Coordinate with other team members to ensure the smooth operation of the shelter
- Attend team meetings and regular clinical supervision
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Compassionate and empathetic attitude towards individuals experiencing homelessness, mental heath or substance use challenges
- Willing to ask questions and seek help when needed
- Ability to focus on individual strengths, skills, and potential
- Team-player
- Works well in stressful situations including occasional crises
- Flexibility and adaptability
- Initiative, attention-to-detail, self-motivated
- Ability to build rapport with a variety of people
- Must be able to bend, move about, and lift up to 50 pounds
- Valid driver’s license and driving record as specified in the Haven Vehicle Use Policy
Experience & Education
- Associate’s or Bachelor’s degree in Human Services or similar field preferred
- Previous experience working in a shelter or social services setting preferred
- First Aid/CPR/AED Certification (will train if needed)
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.