Employment Opportunities
At the Upper Valley Haven, we are committed to delivering essential human services to the people of the Upper Valley – we are large enough to make a difference while creating a warm, human experience for all we serve.
About the Upper Valley Haven
Since 1980, the Haven has provided temporary shelter and educational programming for homeless families and adults, as well as food to anyone in need. The Haven offers support and fosters independence through four domains of service: Food, Shelter, Education, and Problem Solving. The Haven is open 365 days per year and never charges for any of its services. We serve over 14,500 people per year.


Our Values
- We welcome all who enter our doors as equals, respecting dignity and accepting without judgment
- We encourage those we serve to develop their capacity for independence and self-sufficiency
- We seek the support and participation of the community
- We pledge to be thrifty with our resources, generous in our hospitality and accountable to the individuals and organizations that support us
Employee Benefits
*benefits vary depending on FTE status
Additional Perks!
Open Positions
The Upper Valley Haven provides temporary shelter, permanent supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
Overview
Rare opportunity to work with a concentrated caseload of 15 adult households. Documentation required, but no billing restrictions so staff member has ability to work in a creative and adaptive manner. Clinical supervision provided by an LICSW for those seeking licensure. Perfect position for skilled visionary with clinical skills who enjoys building relationships, developing programs and community connections, and working with a diverse group of individuals who are housed in a brand-new building with meeting and community spaces on site.
Consider joining our supportive and collaborative Service Coordinator team! Seeking skilled professional who is open-minded and strengths-based to provide case management and coordination of services for tenants who have a variety of needs and goals. We seek candidates who are invested in working alongside individuals to find long-term solutions to establish and maintain stability while housed in permanent supportive housing units in White River Junction, Vermont.
The ideal candidate will have experience working collaboratively with agencies and community partners to coordinate services. Strong rapport-building skills, perseverance, outside-the-box thinking, creativity, and developed clinical skills a must. Must enjoy a fast-paced environment which requires multi-tasking, problem-solving, and a boots-on-the-ground approach. Must be a self-starter who is comfortable working both collaboratively and autonomously while performing home visits and community-based work. Candidate consistently follows all guidelines for the timely submission of required documentation. This position may require limited travel within the Upper Valley and company vehicles and/or mileage reimbursement are available.
Benefits
Our benefits package includes medical, dental, vision, paid holidays, over 5 weeks paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. Peer support and weekly clinical supervision a top priority.
Compensation
This is a full-time, Monday to Friday position with some scheduling flexibility. This is an on-site position with very little opportunity for remote work. The salary range is $52,000 to $56,000 depending on education and experience.
Requirements
Critical to the success of this position are:
- Knowledge of risk factors associated with homelessness, as well as knowledge and experience working with issues of poverty, mental health, and substance misuse
- Experience working with individuals and families with complex needs
- Strong advocacy and crisis-management skills
- Creativity, flexibility, resiliency, and empathy
- Ability to work both independently and in collaboration with co-workers and community partners
- An ability to use a strengths-based approach to build relationships and solve problems
- Able to work with a defined caseload of 15 households with consistency over time
- Strict attention to detail and maintenance of appropriate records
- Demonstrates the highest ethical standards and maintains confidentiality
- Valid driver’s license
Qualified applicants will have a BA or higher in Education, Human Services, Social Work, Counseling or a related field. Four years of relevant experience may be substituted for a bachelor’s degree. This full-time position will receive supervision from a Licensed Clinician.
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.
We are seeking a compassionate and motivated Homeless Shelter Associate to join our team. In this role, you will be responsible for providing direct support to shelter guests, ensuring a safe and clean environment, and assisting with the daily operations of the shelter.
Overview
We currently have a 24 hr/week 2nd shift (4:00 pm – 12:30 am) position available in our Hixon Adult shelter which houses up to 20 individuals. The schedule is Wednesday-Friday with a possibility of 32 hr/week with the addition of one 1st shift (8:00 am – 4:30 pm) on Saturdays.
Shelter staff assist guests and visitors with a variety of needs, facilitate daily operations, conduct rounds on campus, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Benefits
Our benefits package includes employer-paid contribution up to 100% of healthcare premiums (medical, dental, vision), paid holidays, over 4 weeks of paid time off, life insurance, and 403(b) retirement plan with up to 3% employer match.
We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. All staff receive regular one-on-one supervision and participate in monthly staff meetings and trainings.
Compensation
The pay rate for this position is $21.00 per hour.
Schedule: 24 hours/week, 4:00 pm to 12:30 am, Wednesday-Friday with possibility of 32 hours/week with the addition of one Saturday 1st shift, 8:00 am – 4:30 pm.
Responsibilities
- Ensure shelter spaces including offices are safe, clean, and welcoming
- Provide support to guests and welcome vendors and volunteers to the space shelter
- Perform shelter management activities including but not limited to: meal preparation and service; laundry; turnover of guest rooms; restocking supplies; custodial tasks; clearing snow and sanding paths; completing guest orientation; providing access to medications; programmatic offerings
- Conduct rounds on campus
- Complete written documentation of events at the end of the shift
- Coordinate with other team members to ensure the smooth operation of the shelter
- Attend team meetings and regular clinical supervision
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Ability to build rapport with a variety of people
- Awareness of poverty, mental health, substance misuse, and homelessness
- Initiative, attention-to-detail, self-motivated
- Proven track record of reliability and punctuality
- Comfortable serving dinner to up to 20 adults while maintaining food safety standards
- Willing to ask questions and seek help when needed
- Flexibility and adaptability
- Ability to focus on individual strengths, skills, and potential
- Works well in stressful situations including occasional crises
- Team-player
- Must be able to bend, move about, and lift up to 50 pounds
- Valid driver’s license and driving record as specified in the Haven Vehicle Use Policy though off-site driving would be rare in this role
Experience & Education
- Associate’s or Bachelor’s degree in Human Services or similar field preferred
- Previous experience working in a shelter or social services setting preferred
- First Aid/CPR/AED Certification (will train if needed)
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.
The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all.
We are seeking a team player to provide a welcoming experience to all who visit or call the Haven and serve as a flexible resource to fill staffing gaps for both our Front Desk and our Food Shelf Registration Desk. This is a per diem position without a fixed schedule though there may be an opportunity for a regular weekly shift.
Overview
At the Front Desk, you will serve everyone who enters the Haven – visitors, donors, and others – by welcoming them and directing them to the appropriate location or assisting them when possible. The ideal candidate is motivated to help people and is comfortable engaging with people who may be experiencing symptoms related to mental illness or substance use.
At the Food Shelf Registration Desk, you will provide a supportive and welcoming environment for Food Shelf customers during the registration process, paying special attention to orienting first-time customers with the intention of putting them at ease.
You will engage volunteers and guests in keeping with Haven values and principles; demonstrate a commitment to working as part of a team; function as an ambassador for the Haven; and adhere to all Haven policies and procedures.
Compensation
The hourly pay rate is $20.00/hour.
Requirements
- Communicates professionally both in writing and orally
- Excellent attention to detail
- Comfortable working on computers and proficient with Microsoft Office 365 and its applications
- Demonstrates sound judgment in stressful and urgent situations
- Interacts comfortably with people from a wide range of social and economic and religious backgrounds
- Proven track record of reliability and punctuality
The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
Interested candidates should apply through this link.