A group of graduate students from the Tuck School of Business at Dartmouth is helping to strengthen programs and services at the Haven.
Led by Tuck Professor Nan Stone as part of her class on managing for social impact, students have been reviewing the Children’s Services program at the Haven. Their approach is informed by the theory of change and performance management principles in David Hunter’s book Working Hard—And Working Well. Some of their questions include: How does the Haven currently measure the short- and long-term success of our After-School Program? How do we define “success”? What else do we need to be measuring to gauge the effectiveness of our program?
Students visited the Haven several times, met with Haven staff and leadership, analyzed data, and learned about factors influencing families and homelessness in the Upper Valley.
This week, the Tuck students presented their research and insights to Executive Director Sara Kobylenski and a group of Haven Board members and staff. The next step is to share the information with the Board as a whole and determine next steps. Stay tuned for more on this!